Returns & Exchanges
At Decarba, we want you to be completely satisfied with your fashion purchase, which is why we offer a 30-day window for easy returns and exchanges. Items must be returned in their original condition, unworn and with all tags attached, to qualify for a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack the items in their original packaging and include the printed return authorization slip inside the box.
Ship the Items
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a pickup.
Receive Your Refund
Once our quality control team inspects the items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing