Frequently Asked Questions
Everything you need to know about your Decarba shopping experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days for domestic orders. International shipping times vary by location, generally arriving within 7-14 business days.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Returns are processed within 5 business days of receipt.
How do I find the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a more comfortable fit.
Are your materials sustainably sourced?
At Decarba, we prioritize quality and ethics. 80% of our current collection is made from organic or recycled fabrics, and we are working toward 100% sustainability by 2025.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout.
Can I change or cancel my order?
Orders can be modified or canceled within 2 hours of placement. After this window, our warehouse begins processing, and we are unable to make further changes.